THE CALL (Coordinated Access to Local Links)


The Sr. Rose Network – providing shelters to those in need.


Click here to find answers and valuable information to common and frequently asked questions.

“THE CALL” (Coordinated Access to Local Links) is an initial point of entry with standardized access, assessment, and a referral process for emergency shelter, permanent supportive housing programs and other services across agencies within the three CoC’s (Continuums of Care) in Bristol County-Homeless Service Providers Network-HSPN) Fall River’s CoC (Homeless Service Providers Coalition-HSPC), and the Greater Bristol County/Attleboro/Taunton coalition to End Homelessness’ CoC (GBCATCH).

1-800-HOMELESS may be reached from any 508 or 774 area code in Bristol county or if there is no telephone available, consumers may go directly to a CSS office. If you find yourself in a housing crisis and need assistance, THE CALL will assist for Individual Emergency Shelter Placement with all beds available daily for each CoC. Families should contact the Remote Access Line of DHCD (Dept. of Housing and Community Development) at 866-584-0653 to screen for eligibility to Emergency Assistance for Family Shelter Placement.  THE CALL also screens for diversion or prevention of a housing instability situation, work with collaborating community partners with referrals to the Permanent Supportive House Programs in each of the CoC’s.

Once received, the referrals are then placed on a PSH Centralized Waiting List for each CoC. As vacancies from each PSH program are submitted, the consumer with the highest needs, meets the HUD definition of chronically homeless and meets the eligibility requirements for the vacant program will then be referred to the vacancy. Each consumer must originate from the CoC that the vacancy is located in.

For more information please contact:

Sheila Chasse
Coordinator of Emergency Solutions
Fall River Office
(508) 674-4681

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A Service of the Roman Catholic Diocese of Fall River, Fall River, MA, USA
Contact Us:

Central Office:
1600 Bay Street
Fall River, MA 02724

Phone: 508-674-4681